Privacy Policy
Last updated: July 30, 2026
Eco Property Solutions LLC (“we,” “us,” or “our”), including our brand Happy Planet Soft Washing, respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and who we share it with when you use our websites (including alleps.com and happyplanetsw.com), contact forms, phone, email, or SMS messaging programs.
What personal information is collected
Depending on how you interact with us, we may collect:
- Contact details such as name, email address, phone number, and mailing or service address
- Information you submit through web forms, quotes, scheduling requests, or customer support
- SMS opt-in status and related messaging preferences (for example, when you consent to receive texts)
- Service and account details needed to provide soft washing and related property services (appointment details, service notes, billing contact information)
- Technical information such as IP address, browser type, and basic analytics data when you visit our websites
How personal information is used
We use personal information to:
- Respond to inquiries and provide requested quotes or services
- Schedule, confirm, and remind you about appointments and service visits
- Send account notifications, order or job alerts, and operational updates related to your service
- Send SMS messages you have opted into (such as appointment reminders, service updates, and account notifications)
- Process billing and customer support requests
- Improve our websites, services, and customer experience
- Comply with legal and regulatory obligations
Who personal information is shared with
We may share personal information with trusted service providers who help us operate our business (for example, hosting, scheduling, communications, payment, or analytics providers), and only as needed to perform those services for us. We may also share information when required by law, to protect our rights, or in connection with a business transfer.
SMS consent is not shared with third parties. We do not sell SMS consent, and SMS opt-in information and consent are not shared with third parties or affiliates for their marketing purposes.
SMS messaging
If you opt in to SMS, message frequency may vary. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance, or visit happyplanetsw.com. See our Terms of Use for full program details.
Cookies and analytics
Our websites may use cookies or similar technologies and analytics tools to understand site usage and improve performance. You can control cookies through your browser settings.
Data retention and security
We retain personal information only as long as needed for the purposes described in this policy, unless a longer period is required by law. We use reasonable administrative, technical, and physical safeguards to protect personal information.
Your choices
- SMS: text STOP to cancel; text HELP for help
- Email/marketing preferences: contact us using the details below to update or remove your information where applicable
Contact us
Eco Property Solutions LLC
16285 SW 85th Ave. STE 302, Tigard, OR 97224
Phone:
(503) 620-0600
Email:
office@alleps.com /
support@alleps.com
